Bakery Shift Leader - Flexible Hours, Daily Pay, Cookies

Insomniacookies; Tempe (AZ); On-site; USD 2,066,400 - 2,617,440; Part time

Benefits offered by this job

Flexible part‑time work schedules

Pay‑on‑Demand (daily shift earnings)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with growth potential

Growth/promotion opportunities

Fun, team environment

Employee discount and free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our Tempe, AZ ASU store. You will lead a fast-paced shift, ensure top-notch customer service, oversee baking, cashiering, packaging, and cleaning, and train team members.

Build efficient workflows, monitor production, and uphold safety standards while keeping the store inviting for guests. Ideal candidates bring at least 1 year in customer-service roles, POS experience, strong communication, and a friendly, proactive attitude.

Qualifications

• Minimum 1 year of customer-service experience.
• Experience with Point of Sale systems.
• Excellent communication, time management and interpersonal skills.
• Outgoing, friendly and patient demeanor.
• Able to lift up to 40 lbs and stand for long periods.
• Must be 18+ and legally eligible to work in the United States.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining operations during your shift and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Maintain a safe, clean working environment and follow safe food-handling practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication

Time management

People skills

Lead by example

Motivate others

Physical stamina

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our Tempe, AZ ASU store. You will lead a fast-paced shift, ensure top-notch customer service, oversee baking, cashiering, packaging, and cleaning, and train team members.

Build efficient workflows, monitor production, and uphold safety standards while keeping the store inviting for guests. Ideal candidates bring at least 1 year in customer-service roles, POS experience, strong communication, and a friendly, proactive attitude.