Bakery Pro: Customer Experience & Quality

Kroger Family of Companies; Colorado Springs (CO); On-site; USD 25,000 - 37,000; Full time

Job summary

Kroger Family of Companies in Colorado Springs is seeking a Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment.

You will assist the department manager with sales and product knowledge, prepare bakery items, offer samples, and help shoppers find what they need. This role emphasizes teamwork, food safety, and a friendly attitude to ensure customers return. Previous bakery or retail experience is a plus.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger Family of Companies in Colorado Springs is seeking a Bakery Associate to deliver outstanding customer service and maintain a safe, clean environment.

You will assist the department manager with sales and product knowledge, prepare bakery items, offer samples, and help shoppers find what they need. This role emphasizes teamwork, food safety, and a friendly attitude to ensure customers return. Previous bakery or retail experience is a plus.