Bakery Operations Manager — Flexible Store Coverage

Northeast Grocery; City of Syracuse (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Northeast Grocery is seeking a Bakery Department Manager to oversee daily bakery operations, ensure product quality, and deliver exceptional customer service. The role requires managing staff, scheduling, and maintaining sanitation and 5S standards to drive sales and profitability.

The ideal candidate has 3+ years of bakery experience, strong communication, and basic computer skills to handle inventory and POS tasks.

Qualifications

• High School Degree or equivalent.
• 3+ years of related bakery experience.
• Strong communication skills.
• Basic computer skills.

Responsibilities

• Oversee the day-to-day bakery operation to meet budgeted objectives.
• Ensure product quality and presentation standards.
• Provide fast, friendly, and efficient customer service.
• Schedule bakery associates to meet customer needs.
• Maintain 5S cleanliness and organized workstation.
• Monitor budgets: sales, gross profit, shrink.
• Ensure compliance with sanitation procedures.
• Train associates to corporate bakery standards.
• Address customer orders and deliveries timely.
• Adhere to company policies and procedures.

Skills

People management

Customer service

Communication

Budgeting

Basic computer skills

Education

High School Degree or equivalent

Tools

POS System

Inventory management

Job description

Northeast Grocery is seeking a Bakery Department Manager to oversee daily bakery operations, ensure product quality, and deliver exceptional customer service. The role requires managing staff, scheduling, and maintaining sanitation and 5S standards to drive sales and profitability.

The ideal candidate has 3+ years of bakery experience, strong communication, and basic computer skills to handle inventory and POS tasks.