Bakery Operations Leader: Management Track

Hannaford; Manchester (NH); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford is seeking a Department Manager in Manchester, NH to lead a busy department, uphold quality standards, and drive profitability. You will hire, train, and develop associates, manage inventory and scheduling, and promote a positive customer experience.

This role requires strong leadership, store operations knowledge, and a solid grasp of merchandising practices. Candidates should be prepared to ensure safety, food safety, and policy compliance while achieving financial objectives.

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and achieve accreditation within the first 90 days.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up for efficient performance.
• Ensure maintenance of accurate records of production, shrink, sales and inventory.
• Meet physical requirements of the position with or without accommodations.
• Provide recognition of accomplishments and constructive counseling when necessary.
• Treat all co-workers with fairness, dignity and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in ordering and maintaining inventory control to maximize sales and limit shrink.
• Conduct performance appraisals on all department associates.
• Maintain effective work schedules to meet production and customer service standards.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability.

Skills

Store operations

Merchandising techniques

Customer service

Leadership

Organizational skills

Decision making

Education

College degree or equivalent preferred

Department Manager experience

Certified Food Safety Manager or able to attain within 90 days

Job description

Hannaford is seeking a Department Manager in Manchester, NH to lead a busy department, uphold quality standards, and drive profitability. You will hire, train, and develop associates, manage inventory and scheduling, and promote a positive customer experience.

This role requires strong leadership, store operations knowledge, and a solid grasp of merchandising practices. Candidates should be prepared to ensure safety, food safety, and policy compliance while achieving financial objectives.