Bakery Operations Lead & Guest Experience Champion

Workstream; Flemington (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Nothing Bundt Cakes is hiring an Assistant Bakery Manager to work closely with the Bakery Manager in Flemington, NJ. You will help lead the guest experience, cake production, and staff development while ensuring brand standards and safety compliance.

The role requires 1–3 years in guest-facing roles with supervisory responsibilities and a high school diploma or GED. Strong Microsoft Office skills and a willingness to work varied shifts are essential.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment, and visual merchandising standards are upheld and that bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goals, scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by coordinating and participating in special, brand-building events.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Skills

Guest engagement

Team leadership

Performance coaching

Inventory control

Brand standards

Food safety awareness

Education

High School Diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes is hiring an Assistant Bakery Manager to work closely with the Bakery Manager in Flemington, NJ. You will help lead the guest experience, cake production, and staff development while ensuring brand standards and safety compliance.

The role requires 1–3 years in guest-facing roles with supervisory responsibilities and a high school diploma or GED. Strong Microsoft Office skills and a willingness to work varied shifts are essential.