Bakery Operations Lead: Customer Focus

f4lcareers; Scranton (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Harps is seeking a dedicated Baker to support bakery department operations, ensuring department readiness, pricing integrity, inventory accuracy, and clean, safe work areas. The role emphasizes customer-focused service and teamwork to deliver high-quality, fresh products.

The Baker will handle replenishment, pricing maintenance, and adherence to food safety guidelines, while working a flexible schedule including early mornings, evenings, weekends and holidays as needed.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• Ability to work a flexible schedule including evenings, early mornings, weekends and holidays as needed.
• Moves, lifts, carries and places merchandise and supplies weighing ≤50 pounds without assistance.
• Able to stand and walk continuously during shift.
• May be exposed to weather conditions and cleaning chemicals.

Responsibilities

• Support bakery department operations including department readiness, staffing, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
• Support bakery department replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
• Follow all proper equipment procedures, including cleaning and maintenance requirements.
• Ensure all product produced for consumption is properly packaged, weighed and labeled according to requirements.
• Commit to food safety guidelines and maintain high standards of product quality and freshness.
• Demonstrate customer focus by anticipating needs and aiming to exceed expectations.

Skills

Customer service

Problem solving

Safety awareness

Teamwork

Flexibility

Physical stamina

Education

High school diploma or GED

Job description

Harps is seeking a dedicated Baker to support bakery department operations, ensuring department readiness, pricing integrity, inventory accuracy, and clean, safe work areas. The role emphasizes customer-focused service and teamwork to deliver high-quality, fresh products.

The Baker will handle replenishment, pricing maintenance, and adherence to food safety guidelines, while working a flexible schedule including early mornings, evenings, weekends and holidays as needed.