Bakery Manager

The Winn-Dixie Company; Gainesville (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

The Winn-Dixie Company is seeking a Manager for the Bakery department in Gainesville, Florida. This role requires managing daily operations, promoting customer confidence, and ensuring product quality. The Manager will oversee team training and inventory management while adhering to company safety standards.

Candidates should have 3–6 years of supervisory experience and must possess strong customer service and communication skills. A high school diploma/GED is required, along with food safety certification within 180 days of hiring.

Qualifications

• Must be 18 years of age.
• Supervisory experience of 3–6 years minimum.
• Authorization to work in the U.S. or ability to obtain same.
• Food Safety Certification or ability to obtain within 180 days.

Responsibilities

• Manage bakery department operations and ensure quality standards.
• Create a welcoming customer environment and assist as needed.
• Ensure safety and food handling practices are maintained.
• Complete daily administrative tasks and inventory processes.
• Train department associates on inventory and shelf conditioning.

Skills

Customer service skills

Interpersonal skills

Communication skills

Basic math knowledge

Baking skills

Cake decorating skills

Education

High School / GED

Tools

Bakery equipment

Job description

Manager, Bakery

Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products and courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs, being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members, coaching them as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working‑management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Responsibilities

SERVICE (40%)

Creates an environment that enables customers to feel welcome, important, and appreciated, helping build and retain customer confidence and loyalty. Ensures the department is merchandised per plan and delivers daily conditions that meet the company’s expectations for shelf product availability, freshness, quality, and value. Trains department associates on freshness, inventory levels, stocking and ordering, and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled.

LEADERSHIP (20%)

Promotes trust and respect among associates by collaborating, fostering teamwork, and communicating company, department, and job‑specific information. Establishes goals for merchandising, sales, and profits and empowers the team to meet or exceed them. Develops adequate scheduling to manage customer volume throughout hours of operation. Adheres to all local, state and federal laws, and company guidelines.

FINANCIAL (20%)

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.). Maintains awareness of inventory/stocking conditions and reports discrepancies. Reviews and inspects products for quality and freshness, taking appropriate action. Plans, organizes, and performs the inventory process. Utilizes production planning tools to produce fresh products and ensures discarding or markdown processes reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs.

COMPLIANCE/SAFETY (20%)

Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner and secures items from customer access. Reinforces safety programs, inspects unsafe conditions, reports incidents, and maintains documentation. Reports safety risks or issues, including robbery, theft, or fraud. Ensures adherence to wage and hour policies and cultivates a culture of safety. Ensures all associates receive necessary safety training and that PPE is available and utilized. Ensures equipment is in good repair and reports hazards for remediation.

Disclaimer

Performs other job‑related duties as assigned.

Qualifications

Required Education
High School / GED

Preferred Education
High School / GED

Relevant Experience
Supervisory Experience: 3–6 years minimum

Language Requirements
English (required); English & Spanish (preferred)

Knowledge, Skills & Abilities Required

• Must be 18 years of age.
• Authorization to work in the United States or ability to obtain same; successful completion of pre‑employment drug testing and background check; strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills; basic math knowledge.
• Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter, pricing gun) according to company guidelines.
• Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.).
• Ability to perform basic baking skills (proofing, preparation, baking, packaging); proficiency with computer applications used in department operations.
• Possession of Food Safety Certification or ability to obtain within 180 days of placement.

Environmental Factors

Retail – Bakery: Physical Demands: Requires standing or walking, manual dexterity, speaking, seeing, hearing, smelling; repetitive hand and foot movements. Must reach waist level or overhead, carry, push, or lift loads up to specified weights. Occasionally sit, balance, stoop, kneel, crouch or climb up to 10 ft. Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid conditions. Safety Risk Factors: Twisting, walking on slippery surfaces, working with hazardous equipment, exposure to sharp objects, loud noise, skin irritants, dust, fumes, sprays, hazardous cleaning solutions and other toxins.

Travel Requirements

Occasional – No overnight travel.

Shift

Varied.