Bakery Manager

The Winn-Dixie Company; Parker (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Winn-Dixie Company seeks a Bakery Manager in Parker, Florida. This role involves managing daily operations, promoting customer loyalty, and ensuring compliance with safety standards.

The ideal candidate will have 3-6 years of supervisory experience, strong customer service skills, and basic baking skills. This management position requires physical labor alongside leadership and administrative duties.

Qualifications

• 3-6 years of supervisory experience required.
• Must be at least 18 years old.
• Authorization to work in the U.S. is necessary.

Responsibilities

• Manage daily bakery operations and promote customer loyalty.
• Train associates on service, inventory levels, and merchandising.
• Ensure compliance with food safety and company standards.

Skills

Customer service skills

Interpersonal skills

Basic math knowledge

Cake decorating skills

Baking skills

Education

High School / GED

Tools

Bakery equipment (slicer, oven)

Computer applications

Job description

Manager, Bakery

Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Responsibilities

• SERVICE (40%)

  Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty.

  Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at-shelf product availability, freshness, quality and value.

  Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product.

  Ensures customer requests and special orders are fulfilled.

• LEADERSHIP (20%)

  Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information.

  Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals.

  Develops adequate scheduling to manage customer volume throughout hours of operation.

  Adheres to all local, state and federal laws, and company guidelines.

• FINANCIAL (20%)

  Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, order, etc.).

  Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.

  Reviews/inspects products for quality and freshness and takes appropriate action with those items.

  Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.

  Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.

• COMPLIANCE/SAFETY (20%)

  Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained.

  Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL and DOA.

  Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.

  Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management.

  Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations.

  Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

• Disclaimer: Performs other job-related duties as assigned.

Qualifications

• Required Education - High School / GED
• Supervisory Experience - 3 to 6 years minimum
• Language(s) Required - English
• Language(s) Preferred - English & Spanish
• Knowledge, Skills & Abilities Required
  • Must be 18 years of age
  • Authorization to work in the United States or ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills.
  • Exceptional interpersonal, motivational and communication skills. Knowledge of basic math.
  • Operate bakery equipment (slicer, oven, scale, knives, box cutter, pricing gun) according to company guidelines.
  • Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.)
  • Ability to perform basic baking skills (proofing product, product preparation, baking, packaging, etc.). Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or ability to obtain same within 180 days of placement.
• Environmental Factors - Retail - Bakery: Physical Demands, Working Conditions, Safety Risk Factors listed in the original description.
• Travel Requirements - Occasional, No overnight.
• Shift - Varied