Bakery Guest Experience Associate — Pay-on-Demand & Growth

Insomnia Cookies; Bowling Green (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies in Bowling Green, Kentucky, is looking for enthusiastic staff to ensure excellent customer service. Responsibilities include greeting guests, taking orders, packaging delivery orders, and maintaining a clean bakery. Ideal candidates should have at least 6 months of customer service experience, strong communication skills, and the ability to lift 40 lbs. Must be 18+ and able to work nights, weekends, and holidays. Join our fun team and enjoy perks like daily pay and paid time off.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service skills

Communication skills

Organizational skills

Math skills

Job description

Insomnia Cookies in Bowling Green, Kentucky, is looking for enthusiastic staff to ensure excellent customer service. Responsibilities include greeting guests, taking orders, packaging delivery orders, and maintaining a clean bakery. Ideal candidates should have at least 6 months of customer service experience, strong communication skills, and the ability to lift 40 lbs. Must be 18+ and able to work nights, weekends, and holidays. Join our fun team and enjoy perks like daily pay and paid time off.