Bakery Experience Associate

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision, and generous

Paid time off

Employee Assistance Program

Discounts on Kroger purchases

Tuition reimbursement up to $21,000

Industry-leading training programs

Job summary

Kroger Bakery Clerk in Albuquerque is an essential team member who delivers exceptional customer service and maintains a clean, safe environment to encourage repeat visits. You will support the department in achieving sales and quality standards while upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

As a Bakery team member, you assist the department manager to reach goals, learn products, and ensure customers receive fresh items with correct

Qualifications

• Outstanding customer service skills.
• Desire to gain understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Bakery Clerk will prepare items per customer requests using proper bakery equipment.
• Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.
• Bakery Clerk will be able to inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service

Communication

Teamwork

Math skills

Food handlers permit

Job description

Kroger Bakery Clerk in Albuquerque is an essential team member who delivers exceptional customer service and maintains a clean, safe environment to encourage repeat visits. You will support the department in achieving sales and quality standards while upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

As a Bakery team member, you assist the department manager to reach goals, learn products, and ensure customers receive fresh items with correct