Bakery Dept Lead - Elevate Customer Experience & Team

Kroger; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger is seeking a Bakery Department Supervisor in Albuquerque to lead daily operations, ensure a safe, clean environment, and drive sales while upholding quality standards. You will manage staff, schedule shifts, train associates, and implement promotions, always prioritizing exceptional customer service and department performance.

Ideal candidates demonstrate strong communication, basic math skills, and the ability to work in a fast-paced setting.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate information to associates about company, department, and job specifics.
• Establish department performance goals and empower associates to meet targets through teamwork.
• Develop scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create an environment where customers feel welcome and valued by answering questions and making product suggestions.
• Inform customers of specials and offer samples to highlight new items.
• Review products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions with store management.
• Educate department associates about in-store promotions.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Assist management with budget, expense control, and P&L reviews.

Skills

Communication skills

Math basics

Stress management

Food handler permit

Education

HS diploma or GED

Job description

Kroger is seeking a Bakery Department Supervisor in Albuquerque to lead daily operations, ensure a safe, clean environment, and drive sales while upholding quality standards. You will manage staff, schedule shifts, train associates, and implement promotions, always prioritizing exceptional customer service and department performance.

Ideal candidates demonstrate strong communication, basic math skills, and the ability to work in a fast-paced setting.