Bakery Dept Lead: Elevate Customer Experience & Quality

Kroger; Dayton (NV); On-site; USD 52,000 - 72,000; Full time

Job summary

Kroger in Dayton, NV is seeking a Bakery Department Lead to oversee daily operations, ensure safe, clean environment, and deliver outstanding customer service while meeting department sales and profit goals.

Responsibilities include scheduling, training, promoting products, coordinating promotions, reviewing product quality, and maintaining inventory and price changes, all while upholding Kroger's values of respect and integrity.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.
• Schedule price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, train staff on CAO and stocking.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs and report safety risks.
• Adhere to laws and company guidelines.

Skills

Communication skills

Math skills

Stress management

Food safety permit

Education

High School Diploma or GED

Any management experience

Job description

Kroger in Dayton, NV is seeking a Bakery Department Lead to oversee daily operations, ensure safe, clean environment, and deliver outstanding customer service while meeting department sales and profit goals.

Responsibilities include scheduling, training, promoting products, coordinating promotions, reviewing product quality, and maintaining inventory and price changes, all while upholding Kroger's values of respect and integrity.