Bakery Department Lead - Elevate Experience & Sales

Kroger; Milan (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

Kroger is seeking a Bakery Department Associate to help create an outstanding customer experience and maintain a safe, clean environment. You will monitor functions, achieve sales goals, and support department operations while upholding Kroger's core values.

You will promote teamwork, train staff, manage scheduling, and participate in budgets and promotions. The role requires strong communication, basic math skills, and a hospitality mindset in a fast-paced store setting.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit required upon employment.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain inventory conditions, train associates on inventory/stocking and CAO.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs kept.
• Report safety risks or issues and any illegal activity.
• Adhere to local, state and federal laws and company guidelines.
• Ability to work cooperatively in high paced and stressful environments.
• Ability to manage conflict in a constructive manner.
• Follow directions and resolve customer issues with honesty and integrity.

Skills

Communication

Math basics

Stress management

Education

High School Diploma or GED

Tools

CAO or inventory systems

Job description

Kroger is seeking a Bakery Department Associate to help create an outstanding customer experience and maintain a safe, clean environment. You will monitor functions, achieve sales goals, and support department operations while upholding Kroger's core values.

You will promote teamwork, train staff, manage scheduling, and participate in budgets and promotions. The role requires strong communication, basic math skills, and a hospitality mindset in a fast-paced store setting.