Bakery Department Lead - Elevate Guest Experience

The Fresh Market; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time/

Medical, Dental, Vision, Disability, &

Life Insurance for individual, spouse,

Discounts on pet insurance, daycare,

event tickets, and many more.

Job summary

The Fresh Market seeks a Bakery Department Lead in Raleigh, NC to support the Bakery Department Manager and lead the team with care. You will help ensure exceptional guest experiences and maintain department standards, while working closely with your manager to grow your team and store performance.

You will supervise scheduling, inventory, merchandising, and training, fostering a culture of hospitality and teamwork, and stepping in as acting manager when needed.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager's absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Team management

Customer service

Problem solving

Communication

Scheduling

POS systems

Microsoft Office

Education

Associate degree in business/retail management

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market seeks a Bakery Department Lead in Raleigh, NC to support the Bakery Department Manager and lead the team with care. You will help ensure exceptional guest experiences and maintain department standards, while working closely with your manager to grow your team and store performance.

You will supervise scheduling, inventory, merchandising, and training, fostering a culture of hospitality and teamwork, and stepping in as acting manager when needed.