Bakery Department Lead — Elevate Guest Experience

The Fresh Market; Glen Mills (Delaware County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time

Medical, Dental, Vision, Disability, &

Life Insurance for individual, spouse,

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market bakery department is seeking a Bakery Department Lead who will support the Bakery Department Manager in delivering an exceptional guest experience. You’ll lead by example, coach your team, and ensure the department looks its best while solving problems quickly and effectively.

This role emphasizes hospitality, teamwork, and strong store performance. You will monitor labor, assist with inventory and merchandising, and step in as acting manager when needed.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Management experience

Leadership

Guest experience

Communication

Problem-solving

Conflict resolution

Microsoft Office

Education

Associate degree in business/retail management

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market bakery department is seeking a Bakery Department Lead who will support the Bakery Department Manager in delivering an exceptional guest experience. You’ll lead by example, coach your team, and ensure the department looks its best while solving problems quickly and effectively.

This role emphasizes hospitality, teamwork, and strong store performance. You will monitor labor, assist with inventory and merchandising, and step in as acting manager when needed.