Bakery Department Lead: Elevate Guest Experience

Fresh Market Inc.; Asheville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early wage access up to 50% of earned

401K contribution and company match

Financial Wellness Program

Paid time off and purchase plans

Insurance: medical, dental, vision, &

Job summary

The Fresh Market in Asheville, NC seeks a Bakery Department Lead to support the Bakery Department Manager in delivering an exceptional guest experience. You will lead the team with care, ensure department standards, and work with the manager to solve problems and drive store performance.

You will monitor schedules, manage inventory, analyze metrics, and coach staff to uphold hospitality, accuracy, and profitability, while embracing the company’s values and standards.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Flexible schedule

POS familiarity

MS Office

Bilingual (nice to have)

Education

Associate’s degree in business/retail management or related field

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Asheville, NC seeks a Bakery Department Lead to support the Bakery Department Manager in delivering an exceptional guest experience. You will lead the team with care, ensure department standards, and work with the manager to solve problems and drive store performance.

You will monitor schedules, manage inventory, analyze metrics, and coach staff to uphold hospitality, accuracy, and profitability, while embracing the company’s values and standards.