Bakery & Deli Customer Service Specialist

Fry's Food Stores; Mesa (AZ); On-site; USD 24,000 - 32,000; Full time

Job summary

Fry's Food Stores in Mesa, AZ seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean department. You will assist the department manager in meeting sales and quality goals. You will prepare items to order, offer samples, inform customers of specials, and ensure accurate portioning and freshness.

Knowledge of basic math and good communication are essential. This role requires adherence to food safety rules, teamwork in a fast-paced environment, and

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients using various kitchen utensils and equipment.
• Label, stock and inventory department merchandise.
• Check product quality to ensure freshness and review sell-by dates.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Adhere to food safety regulations and guidelines.
• Report discrepancies to the department manager.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Fry's Food Stores in Mesa, AZ seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean department. You will assist the department manager in meeting sales and quality goals. You will prepare items to order, offer samples, inform customers of specials, and ensure accurate portioning and freshness.

Knowledge of basic math and good communication are essential. This role requires adherence to food safety rules, teamwork in a fast-paced environment, and