Bakery & Deli Customer Service Specialist

Smith's Food and Drug; Lehi (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Smith's Food and Drug in Lehi, Utah is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests and assist with samples, specials, and product recommendations. You will ensure freshness, proper portions, and safe handling across bakery equipment and inventory.

The role emphasizes friendly customer service, knowledge of products, and adherence to food safety guidelines in a fast-paced store environment.

Qualifications

• Customer service skills required.
• Knowledge of basic math required.
• Ability to obtain a food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) according to guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients using kitchen utensils and equipment.
• Label and inventory ingredients; ensure product quality and freshness.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Smith's Food and Drug in Lehi, Utah is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests and assist with samples, specials, and product recommendations. You will ensure freshness, proper portions, and safe handling across bakery equipment and inventory.

The role emphasizes friendly customer service, knowledge of products, and adherence to food safety guidelines in a fast-paced store environment.