Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Rochester Hills (MI); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger Family of Companies in Rochester Hills, MI is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service by preparing bakery items per customer requests, using proper equipment, and offering samples to promote new items. Maintain fresh products and respond to customer inquiries with enthusiasm.

Assist the department manager in achieving sales goals, uphold safety standards, monitor quality assurance, and stay informed about ads to ensure customers leave satisfied and

Qualifications

• Customer service skills required.
• Clear communication is essential.
• Basic math skills needed for transactions and measurements.
• Ability to obtain a current food handlers permit after hire.

Responsibilities

• Prepare bakery items per customer requests using appropriate equipment and maintain quality.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials and maintain freshness of products.
• Use equipment safely and follow temperature logs and recipes.
• Label, stock and inventory department merchandise and maintain store cleanliness.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger Family of Companies in Rochester Hills, MI is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service by preparing bakery items per customer requests, using proper equipment, and offering samples to promote new items. Maintain fresh products and respond to customer inquiries with enthusiasm.

Assist the department manager in achieving sales goals, uphold safety standards, monitor quality assurance, and stay informed about ads to ensure customers leave satisfied and