Bakery & Deli Customer Experience Specialist

Kroger; Mount Juliet (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Mount Juliet, TN is hiring a Grocery Clerk (Bakery/Deli). The role involves preparing orders, offering samples, informing customers of specials, and ensuring fresh, correctly portioned products while maintaining safety and cleanliness.

You will assist the department manager in meeting sales goals, follow food safety guidelines, stock and label items, and deliver excellent customer service in a fast-paced environment.

Qualifications

• Customer service experience is required.
• Strong written and verbal communication skills.
• Basic math skills are required for everyday transactions.
• Ability to obtain a current food handler's permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli or bakery items to ensure customers get what they want.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) according to guidelines.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Mount Juliet, TN is hiring a Grocery Clerk (Bakery/Deli). The role involves preparing orders, offering samples, informing customers of specials, and ensuring fresh, correctly portioned products while maintaining safety and cleanliness.

You will assist the department manager in meeting sales goals, follow food safety guidelines, stock and label items, and deliver excellent customer service in a fast-paced environment.