Bakery & Deli Customer Experience Lead

Kroger Family of Companies; Goodlettsville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Goodlettsville, TN is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, assist customers with product selections, maintain safe and clean bakery/deli areas, and support the department manager in meeting sales goals.

You will use bakery equipment, ensure correct portion sizes, monitor temperatures, stock and label merchandise, and uphold food safety standards while delivering friendly, reliable service to every customer.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handler's permit once employed

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portion sizes.
• Recommend bakery/deli items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, mix ingredients using kitchen utensils and equipment.
• Label, stock and inventory department merchandise.

Skills

Customer Service

Communication

Math

Food Handler Permit

Job description

Kroger Family of Companies in Goodlettsville, TN is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, assist customers with product selections, maintain safe and clean bakery/deli areas, and support the department manager in meeting sales goals.

You will use bakery equipment, ensure correct portion sizes, monitor temperatures, stock and label merchandise, and uphold food safety standards while delivering friendly, reliable service to every customer.