Bakery & Deli Customer Experience Specialist

The Kroger Co.; Howell (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Howell, MI is seeking a Bakery/Deli Clerk to deliver outstanding customer service in a fast-paced environment. You will prepare items to order, offer samples, and inform customers about specials while maintaining safety and cleanliness standards.

Responsibilities include using bakery equipment, ensuring correct portions, and promoting a welcoming store atmosphere. Prior retail or food service experience is helpful; flexibility to work varying shifts is preferred.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Prepare items per customer requests using bakery equipment
• Offer product samples to help customers discover new items
• Inform customers of bakery and deli specials
• Provide customers with fresh products in correct portions
• Recommend deli/bakery items to meet customer needs
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines
• Prepare foods according to temperature logs and instructions
• Measure and mix ingredients per recipe
• Package, label and inventory ingredients
• Check quality and freshness; review sell-by dates
• Operate kitchen equipment including stove, scale, fryer, steamer
• Label, stock and inventory department merchandise
• Report ordering/shipping discrepancies to the department manager
• Know store layout to locate products on request
• Stay current with ads and promotions
• Learn product details and answer questions
• Monitor inventory; note discrepancies
• Maintain proper temperatures and logs
• Promote teamwork and respect
• Create an inviting environment for customers
• Adhere to food safety regulations
• Comply with safety procedures
• Inspect equipment and report repairs
• Notify management of accidents
• Work cooperatively in busy environments
• Manage conflict calmly
• Act with honesty and integrity
• Follow directions and ask for help
• Respectfully assist diverse customers
• Able to perform essential functions with/without accommodations

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. in Howell, MI is seeking a Bakery/Deli Clerk to deliver outstanding customer service in a fast-paced environment. You will prepare items to order, offer samples, and inform customers about specials while maintaining safety and cleanliness standards.

Responsibilities include using bakery equipment, ensuring correct portions, and promoting a welcoming store atmosphere. Prior retail or food service experience is helpful; flexibility to work varying shifts is preferred.