Bakery & Deli Customer Experience Specialist

Kroger; Gainesville (GA); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger in Gainesville, GA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in achieving sales goals and ensure quality standards are met, embracing our Customer 1st strategy and company values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves preparing bakery/deli items per requests, offering samples, promoting specials, and maintaining inventory

Qualifications

• Customer service skills required.
• Good communication abilities required.
• Basic math knowledge required.
• Ability to obtain current food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests.
• Offer product samples to customers.
• Inform customers of bakery/deli specials.
• Provide fresh products and correct portion sizes.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment per guidelines.
• Prepare foods per temperature logs and recipes.
• Measure, mix and prepare ingredients as required.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Use kitchen equipment safely (stove, scales, fryer, steamer, etc.).
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Know store layout and locate products for customers.
• Stay current with ads and promotions.
• Know product details and answer customer questions.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit (upon employment)

Job description

Kroger in Gainesville, GA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in achieving sales goals and ensure quality standards are met, embracing our Customer 1st strategy and company values of respect, honesty, integrity, diversity, inclusion, and safety.

The role involves preparing bakery/deli items per requests, offering samples, promoting specials, and maintaining inventory