Bakery & Deli Customer Experience Specialist

King Soopers; Castle Rock (CO); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

King Soopers in Castle Rock, CO seeks a friendly Grocery Clerk (Bakery/Deli) to prepare items per customer requests and assist shoppers with samples and product suggestions. You will ensure freshness, proper portions, and adherence to safety standards while guiding customers through bakery and deli specials.

Responsibilities include using equipment safely, maintaining temperature logs, labeling and stocking merchandise, and supporting store goals.

Qualifications

• Customer service skills required.
• Effective communication skills are essential.
• Knowledge of basic math is necessary.
• Ability to obtain a current food handlers permit once employed.

Responsabilités

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to reduce shrink.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients as per recipe.
• Label and inventory ingredients in merchandise.
• Check product quality and review sell-by dates.
• Use kitchen equipment (stove, scale, fryer, steamer) safely.
• Label, stock and inventory department merchandise.
• Report order/shipping discrepancies to the department manager.
• Understand store layout to locate products on request.
• Stay current with ads and seasonal offers.
• Gain knowledge of products and respond to questions and suggestions.
• Maintain inventory awareness and note discrepancies.
• Ensure proper temperatures in cases and logs are maintained.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents.
• Work cooperatively in a fast-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without accommodation.

Connaissances

Customer Service skills

Effective communication

Basic math

Food handlers permit

Description du poste

King Soopers in Castle Rock, CO seeks a friendly Grocery Clerk (Bakery/Deli) to prepare items per customer requests and assist shoppers with samples and product suggestions. You will ensure freshness, proper portions, and adherence to safety standards while guiding customers through bakery and deli specials.

Responsibilities include using equipment safely, maintaining temperature logs, labeling and stocking merchandise, and supporting store goals.