Bakery & Deli Customer Experience Specialist

Kroger; Acworth (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Acworth, GA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare bakery items, and maintain food safety and cleanliness. You will assist the department manager in meeting sales and quality goals and promote a welcoming store environment.

The role emphasizes teamwork, knowledge of products, proper handling of ingredients, and adherence to safety standards to ensure customer satisfaction.

Qualifications

• Customer service skills required.
• Strong communication skills and teamwork.
• Ability to perform basic math and handle transactions.
• Ability to obtain a current food handler's permit after employment.

Responsibilities

• Prepare bakery items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials.
• Provide fresh products in correct portions to minimize shrink.
• Recommend deli/bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure and mix ingredients for recipes with various utensils.
• Label and inventory department merchandise.
• Ensure product quality and review sell-by dates.

Skills

Customer service

Effective communication

Math skills

Food handlers permit

Job description

Kroger in Acworth, GA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare bakery items, and maintain food safety and cleanliness. You will assist the department manager in meeting sales and quality goals and promote a welcoming store environment.

The role emphasizes teamwork, knowledge of products, proper handling of ingredients, and adherence to safety standards to ensure customer satisfaction.