Bakery & Deli Customer Experience Pro

The Kroger Co.; Stoughton (WI); On-site; USD 24,000 - 32,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) in Wisconsin to deliver outstanding customer service and maintain a safe, clean store.

You will assist the department manager in achieving sales and profit goals while following quality standards and the Customer 1st strategy. You will guide customers on bakery and deli offerings, handle food prep and labeling, manage inventory, and ensure proper temperatures and sanitation.

Qualifications

• Customer service skills required for daily interactions with shoppers.
• Clear and effective communication abilities essential for team coordination.
• Basic math skills for transactions and stocking calculations.
• Ability to obtain a current food handlers permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer samples to help customers discover items and inform them of specials.
• Provide fresh products ordered by customers and ensure correct portion sizes.
• Suggest deli/bakery items to meet customer needs and preferences.
• Operate bakery equipment and maintain temperature logs for safety.
• Label, stock, and inventory department merchandise and review sell-by dates.
• Maintain proper store layout, respond to customer inquiries, and stay aware of ads.

Skills

Customer service skills

Effective communication skills

Knowledge of basic math

Food handler permit eligibility

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) in Wisconsin to deliver outstanding customer service and maintain a safe, clean store.

You will assist the department manager in achieving sales and profit goals while following quality standards and the Customer 1st strategy. You will guide customers on bakery and deli offerings, handle food prep and labeling, manage inventory, and ensure proper temperatures and sanitation.