Bakery & Deli Customer Experience Champion

Kroger Family of Companies; Commerce Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk for the Bakery/Deli department in Michigan. You will prepare items per orders, offer samples, and help customers with specials while ensuring product freshness and accurate portions.

You will use bakery equipment, follow safety and temperature logs, and stock shelves while maintaining a welcoming, high-service environment for shoppers.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review sell by dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.

Skills

Customer service

Communication

Basic math

Food handler permit

Job description

Kroger Family of Companies is hiring a Grocery Clerk for the Bakery/Deli department in Michigan. You will prepare items per orders, offer samples, and help customers with specials while ensuring product freshness and accurate portions.

You will use bakery equipment, follow safety and temperature logs, and stock shelves while maintaining a welcoming, high-service environment for shoppers.