Bakery & Deli Customer Champion

Kroger Family of Companies; Marmet (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a dependable Grocery Clerk (Bakery/Deli) to deliver exceptional service in our store. You will prepare bakery items, offer samples, and inform customers about specials while ensuring product quality and accurate portions.

You will use bakery equipment, maintain safety standards, and support inventory control in a fast-paced environment. The role emphasizes customer-focused service, teamwork, and adherence to store policies, with opportunities to learn about

Qualifications

• Customer service skills are required for assisting customers.
• Effective communication with customers and team members is essential.
• Basic math skills for handling transactions and measuring.
• Ability to obtain a current food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer samples to help customers discover items they inquire about.
• Inform customers of bakery/deli specials and promotions.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure and mix ingredients as required by recipes.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality, review sell-by dates, and take action as needed.
• Label, stock, and inventory department merchandise.
• Report discrepancies to the department manager.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of products sold and respond to questions.
• Maintain inventory awareness and note discrepancies.
• Ensure proper temperatures in cases and logs are maintained.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify managers of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced environment.

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

Kroger Family of Companies is seeking a dependable Grocery Clerk (Bakery/Deli) to deliver exceptional service in our store. You will prepare bakery items, offer samples, and inform customers about specials while ensuring product quality and accurate portions.

You will use bakery equipment, maintain safety standards, and support inventory control in a fast-paced environment. The role emphasizes customer-focused service, teamwork, and adherence to store policies, with opportunities to learn about