Bakery & Deli Clerk — Customer-Driven Service

Kroger Co.; Long Beach (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Kroger Co. in Long Beach, CA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare bakery items, and maintain a safe, clean department.

You will assist the department manager in reaching sales and profit goals while upholding quality standards and the Company’s Customer 1st strategy. Responsibilities include using bakery equipment, preparing items to order, offering samples, keeping correct temperatures, labeling and inventorying products, and helping

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math is required.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare and mix ingredients using kitchen utensils and equipment.
• Label, stock and inventory department merchandise.
• Check product quality to ensure freshness and review sell-by dates.
• Report discrepancies to the department manager.
• Understand store layout to locate products for customers.
• Stay current with ads and product knowledge to answer questions.
• Maintain temperature logs and ensure proper temperatures in cases and coolers.
• Adhere to food safety regulations and safety procedures.
• Notify management of accidents and conditions needing repair.

Skills

Customer service

Communication

Math

Food handler permit

Job description

Kroger Co. in Long Beach, CA is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare bakery items, and maintain a safe, clean department.

You will assist the department manager in reaching sales and profit goals while upholding quality standards and the Company’s Customer 1st strategy. Responsibilities include using bakery equipment, preparing items to order, offering samples, keeping correct temperatures, labeling and inventorying products, and helping