Bakery/Deli Clerk

Kroger Mountain View Foods; Tucker (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare fresh bakery items, maintain a clean environment, and assist customers with product inquiries. Your contributions will help achieve sales goals while adhering to food safety regulations. This position offers the chance to work in a fast-paced environment where your skills in customer service and teamwork will shine. Join a team that values respect, integrity, and inclusion, and make a positive impact in the community.

Qualifications

• Customer service skills are essential for this role.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a safe and clean environment for customers.
• Monitor inventory conditions and ensure proper temperatures.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Education

High School Diploma or equivalent

Tools

Bakery equipment

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly and safely.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout to locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory conditions and ensure proper temperatures and logs are maintained.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Practice preventive maintenance and report equipment issues.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired:

• Customer Service skills
• Bakery or Deli experience
• Retail experience