Bakery/Deli Clerk (Finance)
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the core.
Here, people matter. That's why we aim to provide the ingredients you need to craft your own success story at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.
Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial health. We help you thrive with:
- Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
- Support through free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Growth opportunities via industry-leading training and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Responsibilities include:
- Offering product samples to help customers discover new items or inquire about products.
- Informing customers of bakery and deli specials.
- Providing customers with fresh products in the correct portion size to prevent shrinkage.
- Recommending bakery or deli items to ensure customer satisfaction.
- Using bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Preparing foods following temperature logs and cooking instructions.
- Measuring, preparing, and mixing ingredients as per recipes.
- Packaging, labeling, and inventorying ingredients and products.
- Checking product quality and freshness, reviewing 'sell by' dates, and taking appropriate actions.
- Properly using kitchen equipment including stoves, scales, fryers, and steamers.
- Labeling, stocking, and inventorying department merchandise.
- Reporting discrepancies in product ordering or shipping.
- Knowing the store layout to locate products for customers.
- Staying updated on current, upcoming, seasonal, and special advertisements.
- Gaining knowledge of products and responding to customer questions and suggestions.
- Monitoring inventory and stock conditions, noting discrepancies.
- Maintaining proper temperatures in cases and coolers, and keeping logs.
- Promoting trust and respect among team members.
- Creating a welcoming environment for customers by answering questions and making them feel valued.
- Adhering to food safety regulations and guidelines.
- Reinforcing safety procedures and reporting unsafe conditions.
- Inspecting equipment and notifying management of repairs needed.
- Reporting customer or employee accidents.
- Working cooperatively in a fast-paced, sometimes stressful environment.
- Managing conflicts in a reasonable and cooperative manner.
- Acting with honesty and integrity regarding customer and business information.
- Following directions and seeking assistance to resolve issues.
- Supporting minors, individuals with special needs, and older adults.
- Performing essential functions with or without reasonable accommodations.