Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portions to prevent shrinkage.
- Recommend bakery or deli items to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
- Prepare foods according to temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise properly.
- Check product quality for freshness, review "sell by" dates, and take appropriate actions.
- Operate kitchen equipment including stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering or shipping to the manager.
- Be familiar with store layout and assist customers in locating products.
- Stay updated on current and upcoming store promotions.
- Maintain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory levels and note discrepancies.
- Ensure proper temperature maintenance in cases and coolers, keeping logs.
- Create a welcoming environment for customers and promote trust among staff.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and report them.
- Inspect equipment regularly and notify management of repairs needed.
- Report customer or employee accidents promptly.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist customers with diverse needs, including minors, seniors, and individuals with disabilities.
- Perform essential job functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler’s permit upon employment
Desired Previous Job Experience
- Customer service skills
- Experience in bakery or deli operations is helpful
- Retail experience
About Us
Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers across over 120 stores in Arizona. As part of Kroger, we value diversity and strive to create positive experiences for our customers and communities. We are committed to providing a supportive environment where employees can grow and succeed. Whether seeking part-time work or a new career, apply today to join our Fry’s family!
What You’ll Receive From Us
- Comprehensive health benefits including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
- Employee discounts on various products and services.
- Up to $21,000 in tuition reimbursement for continuing education.
- Opportunities for career growth through training and diverse pathways.