Bakery/Deli Clerk

Kroger; Staunton (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking enthusiastic individuals to create an outstanding customer experience in the Bakery/Deli department. Responsibilities include providing exceptional service, operating equipment, and ensuring food safety. Join a diverse team dedicated to feeding the human spirit and delivering quality products to our customers.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Opportunities for growth

Qualifications

• Ability to provide excellent customer service and support.
• Knowledge of food safety regulations.
• Experience in a fast-paced environment.

Responsibilities

• Offer product samples and inform customers of specials.
• Operate bakery equipment and prepare foods according to guidelines.
• Maintain inventory and ensure product quality.

Skills

Customer Service

Food Safety

Teamwork

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth with value and care, and if you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You'll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support, including free counseling through our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities

• Offer product samples in Bakery/Deli to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products ordered, ensuring correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to meet customer needs.
• Operate bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients properly.
• Check product quality, review expiration dates, and take necessary actions.
• Use kitchen equipment safely and correctly.
• Label, stock, and inventory department merchandise accurately.
• Report discrepancies in product ordering or shipping to management.
• Understand store layout to locate products efficiently for customers.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and assist customers with questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Foster trust and respect among team members.
• Create a welcoming environment for customers by answering product questions and making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Perform preventive maintenance on equipment and report repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and seniors.
• Perform essential job functions with or without reasonable accommodations.