Bakery/Deli Clerk

Kroger; Omaha (NE); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. This role involves preparing bakery and deli items, maintaining a clean and safe environment, and assisting in achieving sales goals. Candidates should possess strong customer service skills and effective communication abilities, with a focus on delivering quality products and supporting a welcoming atmosphere. Join a dynamic team where your contributions will make a significant impact on customer satisfaction and store success.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team collaboration.

Responsibilities

• Prepare and serve bakery and deli items to customers.
• Maintain cleanliness and safety standards in the department.
• Assist in inventory management and product quality checks.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods according to instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Label, stock, and inventory department merchandise accurately.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Maintain store layout knowledge to locate products for customers.
• Stay updated on current, seasonal, and promotional advertisements.
• Maintain inventory and stock conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers.
• Create a welcoming environment for customers and answer product questions.
• Adhere to food safety regulations and safety procedures.
• Report unsafe conditions, accidents, and equipment in need of repair.
• Work cooperatively in a high-paced environment, managing conflict professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience