Bakery/Deli Clerk

Kroger; Midvale (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery chain is seeking a Bakery/Deli Clerk to create an outstanding customer experience. The role involves preparing bakery and deli items, ensuring food safety, and providing excellent customer service. Ideal candidates will possess strong communication skills and a commitment to quality.

Qualifications

• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain inventory and stock levels, noting discrepancies.
• Adhere to all food safety and safety procedures.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods following cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using kitchen utensils and equipment.
• Label, package, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Maintain store layout knowledge and assist customers in locating products.
• Stay updated on current and upcoming promotions and product knowledge.
• Maintain inventory and stock levels, noting discrepancies.
• Ensure proper temperatures are maintained in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, answering questions and making suggestions.
• Adhere to all food safety and safety procedures, and report unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs or issues.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience (helpful)
• Retail experience