Bakery/Deli Clerk

Kroger; Middleton (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you will create exceptional customer experiences and maintain a clean, safe environment. You will assist in reaching sales goals and ensure quality standards while promoting customer satisfaction through excellent service.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Ensure proper temperature maintenance in cases and coolers.
• Adhere to food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness, review "sell by" dates, and take necessary actions.
11. Properly use kitchen equipment including stoves, scales, fryers, steamers, and food processors.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand store layout and assist customers in locating products.
15. Stay updated with current and upcoming promotions and ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, keeping logs.
19. Create a welcoming environment for customers and promote trust among staff.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents promptly.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally and cooperatively.
26. Handle customer and business information with honesty and integrity.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores across the state. As part of Kroger, we aim to bring diverse teams together with a passion for food and people, creating exceptional experiences for customers and communities. We value people, providing opportunities for growth and success in a supportive environment. Apply today to join our Metro Market family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits, including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more details.