Bakery/Deli Clerk

Kroger; Lynnwood (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you will create an outstanding customer experience through exceptional service. You will assist in reaching sales goals, maintain a clean environment, and ensure food safety regulations are followed. Ideal candidates have strong customer service skills and a willingness to learn.

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Ability to obtain food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment.
• Manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. We serve customers in 59 stores across Washington and Oregon. As part of Kroger, we aim to bring diverse teams together to feed the human spirit, creating positive experiences through innovation and community engagement. We value our associates and offer opportunities for growth, learning, and success.