Bakery/Deli Clerk

Kroger; Enumclaw (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery and deli items, maintaining a clean environment, and adhering to safety regulations. Ideal candidates will possess strong customer service and communication skills.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain product knowledge to answer questions and make suggestions.
• Adhere to food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, reviewing "sell by" dates.
• Properly use kitchen equipment including stove, scales, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and ads.
• Maintain product knowledge to answer questions and make suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli work is helpful
• Retail experience