Bakery/Deli Clerk

Kroger; Littleton (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. You'll prepare bakery and deli items, maintain a clean environment, and support sales goals while embracing core company values.

Qualifications

• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory and stock conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to ensure satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness and review "sell by" dates.
• Properly operate kitchen equipment including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming store promotions and advertisements.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Maintain proper temperature logs for cases and coolers.
• Create a welcoming environment for customers and promote trust among associates.
• Follow all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Act with honesty and integrity, respecting customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience