Bakery/Deli Clerk

Kroger; Lehi (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. You'll prepare bakery and deli items, maintain cleanliness, and assist in achieving sales goals while adhering to safety regulations. This role offers a dynamic work environment with opportunities for growth and development.

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in the correct portion size to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients using various utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate actions.
11. Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Locate products within the store as requested by customers.
15. Stay current with store ads and promotions.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, keeping logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures and report unsafe conditions.
22. Inspect equipment and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced environment.
25. Manage conflicts professionally.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.