Bakery / Deli Clerk

Kroger; Irmo (SC); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer seeks a Bakery/Deli Associate to provide exceptional service, prepare customer orders, and maintain quality. The role offers opportunities for a fulfilling career within a large organization that values customer experiences and team collaboration.

Benefits

Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.

Flexible schedules with paid time off, holidays, and sick leave.

Employee discounts on various products and services.

Tuition reimbursement up to $21,000 through our Continuing Education program.

Opportunities for growth through training and diverse career paths.

Qualifications

• Customer service skills essential.
• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products and correct portions to prevent shrinkage.
• Recommend bakery or deli items to meet customer needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Properly operate kitchen equipment like stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Gain knowledge of products and respond to customer questions or suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment, making customers feel valued.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment for preventive maintenance and report repairs needed.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

Starting from a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, with a purpose to 'Feed the Human Spirit.' We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

We value people and aim to provide the ingredients for your success at work and in life. We support your growth with competitive benefits, training, and career opportunities. Whether part-time or full-time, join us and become part of the Kroger family!

Benefits:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Support services like counseling and financial coaching.
• Employee discounts on various products and services.
• Tuition reimbursement up to $21,000 through our Continuing Education program.
• Opportunities for growth and development through training and diverse career paths.

For more information about benefits and eligibility, visit our Benefits Page.