Bakery/Deli Clerk

Kroger Mountain View Foods; Happy Valley (OR); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. This role involves preparing bakery and deli items, ensuring food safety, and maintaining a welcoming environment for customers. Join a diverse team dedicated to providing quality products and memorable experiences in a fast-paced setting. With opportunities for growth and flexible scheduling, this position is perfect for those passionate about food and customer service. Embrace a rewarding career path with comprehensive benefits and a supportive community.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Ensure food safety regulations are followed and maintain clean environment.
• Monitor inventory and assist customers with product inquiries.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Know the store layout to locate products for customers.
• Stay updated with current ads and promotions.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers, answering questions and making suggestions.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we pride ourselves on diverse teams united by a passion for food and people, aiming to create memorable experiences for customers and communities. We value caring, purpose, and growth, offering opportunities for part-time work or a new career path. Apply today and join our Fred Meyer family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.