Bakery/Deli Clerk

Kroger; Gurnee (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Kroger is seeking a Bakery/Deli Clerk who will create outstanding customer experiences through exceptional service. This role involves preparing bakery and deli items, maintaining food safety standards, and providing excellent customer service. Ideal candidates will possess strong customer service and communication skills, with a focus on teamwork in a fast-paced environment.

Benefits

Healthcare

Flexible Schedules

Counseling

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Must have customer service skills and effective communication.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain inventory and stock levels, report discrepancies.
• Create a welcoming environment for customers.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with ordered products, ensuring correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
• Maintain inventory and stock levels, report discrepancies.
• Understand store layout to assist customers efficiently.
• Stay current with promotions and product knowledge.
• Maintain proper temperature logs and ensure food safety standards.
• Create a welcoming environment for customers and promote trust among associates.
• Follow safety procedures, report unsafe conditions, and inspect equipment.
• Handle customer or employee accidents appropriately.
• Work cooperatively in a high-paced environment and manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. As part of Kroger, we value diverse teams passionate about food and people, aiming to create memorable experiences for our customers and communities. We support your growth and success, whether seeking part-time work or a new career.

Benefits

Our comprehensive benefits include healthcare, flexible schedules, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail