Bakery/Deli Clerk

Kroger Mountain View Foods; Groveport (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company that values diversity and community engagement. As a Grocery Clerk in the Bakery/Deli department, you'll create an outstanding customer experience through exceptional service and quality food preparation. This role offers a chance to embrace the Customer 1st strategy while working in a supportive environment that fosters growth and teamwork. With a commitment to innovation and a passion for food, you will play a key role in ensuring customers receive the best products and service. Enjoy comprehensive benefits, flexible scheduling, and opportunities for personal and professional development.

Benefits

Healthcare coverage: medical, dental, vision, and prescriptions

Flexible scheduling with paid time off

Emotional and financial support through counseling

Associate discounts on various purchases

Tuition reimbursement via Continuing Education program

Opportunities for growth through training

Qualifications

• Strong customer service skills and ability to handle stress.
• Effective communication and basic math knowledge required.

Responsibilities

• Prepare bakery items as per customer requests.
• Maintain food safety standards and ensure product freshness.
• Monitor inventory and assist customers with product inquiries.

Skills

Customer Service skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Ability to obtain a food handlers permit

Commitment to creating an outstanding customer experience

Ability to maintain a safe and clean environment

Assist in achieving sales and quality standards

Embrace the Customer 1st strategy

Education

High School Diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout and locate products upon customer request.
• Stay current with ads, promotions, and seasonal items.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining temperature logs.
• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Display a positive attitude.
• Inspect equipment regularly and notify management of repairs.
• Report customer or employee accidents and safety risks, including illegal activities.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment
• Commitment to creating an outstanding customer experience
• Ability to maintain a safe and clean environment
• Assist in achieving sales and quality standards
• Embrace the Customer 1st strategy and company values

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, with a purpose to Feed the Human Spirit. We are committed to innovation and creating great experiences for our customers, communities, and employees, with food at the heart of it all.

People matter here. We aim to provide the ingredients you need for success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement via our Continuing Education program.
• Opportunities for growth through training and diverse career paths.