Bakery/Deli Clerk

Kroger; Glendale (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you will create exceptional customer experiences and maintain quality standards in a fast-paced environment. Your role includes preparing food items, assisting customers, and ensuring safety regulations are met. If you have a passion for customer service and food, this is the perfect opportunity for you!

Qualifications

• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory levels and report discrepancies.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and deli specials.
4. Provide customers with fresh products and correct portions to prevent shrinkage.
5. Recommend bakery or deli items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Follow food safety and temperature logs, and prepare foods following cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
9. Label, package, and inventory ingredients and merchandise.
10. Check product quality, review 'sell by' dates, and take necessary actions.
11. Maintain store layout knowledge and assist customers in locating products.
12. Stay updated on current and upcoming promotions and product knowledge.
13. Monitor inventory levels and report discrepancies.
14. Ensure proper temperatures in cases and coolers, maintaining logs.
15. Create a welcoming environment for customers and promote trust among staff.
16. Adhere to food safety regulations and safety procedures.
17. Inspect and maintain equipment, reporting any repairs needed.
18. Report accidents or unsafe conditions to management.
19. Work cooperatively in a fast-paced environment, managing conflicts professionally.
20. Act with honesty and integrity regarding customer and business information.
21. Follow directions and seek assistance when needed to resolve issues.
22. Support and assist customers, including minors, those with special needs, and older adults.
23. Perform all essential duties with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience