Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Essential Job Functions:
- Grocery Clerk (Bakery / Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrinkage.
- Recommend deli or bakery items to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and freshness, review "sell by" dates, and take necessary actions.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering or shipping to the manager.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Gain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Maintain proper temperatures in cases and coolers, keeping logs.
- Create a welcoming environment for customers and promote trust among staff.
- Respond to customer inquiries about products and ensure excellent service.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Minimum Position Qualifications:
- Basic math knowledge.
- Ability to obtain a food handler's permit upon employment.
- Desired Previous Job Experience:
- Bakery or Deli experience is helpful.
About Us
Based in Northern California, Foods Co. merged with The Kroger Company in 1998. We serve customers in 20 stores across Northern California.
As part of Kroger, we are committed to diversity and innovation, aiming to create great experiences for customers, communities, and team members with food at the core.
We value people and strive to provide the ingredients for success at work and in life. Whether seeking part-time work or a new career, apply today to join our Foods Co. family!
What you'll receive from us :
The Kroger family offers comprehensive benefits supporting your well-being, including:
- Healthcare coverage: medical, dental, vision, prescriptions.
- Flexible schedules with paid time off, holidays, and sick leave.
- Support programs: counseling, financial coaching.
- Associate discounts on various products and services.
- Tuition reimbursement up to $21,000 over your career.
- Opportunities for growth through training and diverse careers.
For more details, visit our Benefits Page!