Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products, ensuring correct portion sizes to prevent shrinkage.
- Recommend bakery or deli items to customers based on their needs and preferences.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following food safety and temperature logs, and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise properly.
- Check product quality, review "sell by" dates, and take necessary actions.
- Maintain store layout knowledge and locate products for customers.
- Stay current with store promotions and product knowledge to assist customers effectively.
- Ensure proper storage temperatures and maintain temperature logs.
- Create a welcoming environment for customers and promote trust and respect among staff.
- Adhere to food safety regulations and safety procedures, reporting unsafe conditions or accidents.
- Inspect and maintain equipment, notifying management of repairs needed.
- Work cooperatively in a high-paced environment, managing conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Support customers, including minors, individuals with special needs, and older adults.
- Perform essential job functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Experience
- Customer service experience
- Bakery or deli experience is helpful
- Retail experience
Apply today to become part of our King Soopers family and enjoy comprehensive benefits, growth opportunities, and a supportive work environment.