Bakery/Deli Clerk

Kroger; Casa Grande (AZ); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. In this dynamic role, you will prepare bakery and deli items, assist customers with product selections, and maintain a clean and safe environment. Join a team that values diversity and innovation, where your contributions will help foster trust and satisfaction among customers. This position offers opportunities for growth and development within a supportive work environment, making it an excellent choice for those passionate about food service and customer care.

Benefits

Healthcare

Flexible schedules

Paid time off

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Maintain a clean environment and ensure food safety regulations are followed.
• Monitor inventory and stock conditions while providing excellent customer service.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current, upcoming, seasonal, and special ads.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers, and maintain logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers in over 120 stores across Arizona. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We value people and aim to support your success and growth. Whether seeking part-time work or a new career, apply today to join our Fry’s family!

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible schedules, paid time off, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.