Bakery/Deli Clerk

Fry's Food Stores in; Casa Grande (AZ); On-site; USD 28,000 - 37,000; Full time

Job summary

Fry's Food Stores is seeking a Bakery/Deli Clerk dedicated to providing exceptional customer service and maintaining product quality. This role involves preparing baked goods, assisting customers, and adhering to safety regulations. Join a team that values customer experiences and fosters professional growth through training and benefits.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement up to $21,000

Training programs for growth

Qualifications

• Customer service skills are critical for engaging with customers.
• Effective communication is necessary for delivering outstanding service.
• Basic math knowledge is needed for handling transactions.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean and safe environment.
• Provide excellent customer service and help with product recommendations.

Skills

Customer Service

Effective communication

Knowledge of basic math

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Use kitchen equipment properly, including stove, computerized scale, fryer, steamer, robot coupe, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Maintain inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create a welcoming environment for customers, answering questions about products.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with procedures and notifying management of unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.