Bakery/Deli Clerk

Kroger; Belpre (OH); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences and maintain a welcoming environment. This role involves preparing bakery and deli items, providing excellent service, and ensuring product quality. The ideal candidate will possess strong customer service and communication skills, along with a passion for food. Join a team that values respect, integrity, and diversity while enjoying comprehensive benefits and opportunities for growth. This is a chance to be part of a company dedicated to feeding the human spirit and making a positive impact in the community.

Benefits

Comprehensive healthcare including medical, dental, vision, and prescriptions

Flexible scheduling with paid time off

Emotional and financial support through counseling

Associate discounts on various products and services

Tuition reimbursement up to $21,000

Opportunities for career growth through training

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Maintain a safe and clean environment that encourages customer return.
• Monitor inventory conditions and ensure product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and deli specials.
4. Provide customers with ordered products of correct portion size to prevent shrinkage.
5. Recommend bakery or deli items to customers to ensure they get what they want and need.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise properly.
10. Check product quality for freshness and review "sell by" dates, taking appropriate actions.
11. Use kitchen equipment such as stoves, scales, fryers, steamers, and food processors properly.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering or shipping to the department manager.
14. Understand the store layout and locate products for customers.
15. Stay current with store ads and promotions.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory conditions and note discrepancies.
18. Ensure proper temperature maintenance in cases and coolers with logs.
19. Create a welcoming environment for customers and foster trust among associates.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents to management.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer service skills
• Experience in bakery or deli operations is helpful
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We’re committed to bringing diverse teams together with a shared passion for food and people to "Feed the Human Spirit." We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the core of it all.

At Kroger, people matter. We strive to provide the resources you need to succeed both professionally and personally. We support your growth with comprehensive benefits, training programs, and career opportunities. Join us and be part of our family!

Benefits

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for career growth through training and diverse pathways.